PREPARATION OF HOTEL OPENINGS

Preparation of hotel facility for opening is done several months before the opening in the so-called pre-opening stage, which is crucial for any new hotel or restaurant. This phase aims to prepare and position the facility, recruit and train human resources, and set up all facility-specific operational functions.

The essential activities covered by this phase:

HR sector:

• Organizational structure finalization
• Recruitment of hotel managers, heads of units and all staff
• Establishing basic standards for staff
• Coordination of internal staff training
• Organization of possible external training
• On-site training of candidates job

Marketing and sales:

• Defining corporate identity
• Brand promotion and marketing campaign
• Distribution and sales channels analysis and determination
• Connecting hotels to IDS and GDS channels
• Creating a pricing policy in cooperation with the financial sector
• Active capacity pre-sale
• Preparation and implementation of the grand opening

Technical facility and system control:

• Taking over documentation from the contractor and the supervisory body
• Checking the good working order of all facility systems
• Training of technical department employees for system management and control
• Monitoring of technical acceptance and control of obtaining a use permit (if required)

Financial sector:

• Budgeting for the pre-opening phase
• Budgeting for the first 12 months of hotel operation
• Budget management according to the client's strategic plans
• Development of a plan for the procurement of materials and groceries for starting a business
• Evaluation of the most favorable suppliers and negotiations
• Contracts with selected suppliers
• Development of a work plan for the procurement department and warehouses
• Risk management

Preparation for inspection controls, certifications, and categorization:

• Preparation of the hotel facility for all types of inspections
• Preparation for work according to the HACCP system
• Preparation of the facility for official categorization by the competent institution